Privacy Policy

1Introduction

LinkJasa ("we," "us") respects your privacy and is committed to protecting any personal data we handle. This Privacy Policy explains what we collect, why, and how it's used — both for visitors browsing linkjasa.com and for clients we work with directly on website design, development, SEO, and maintenance projects.

This policy is written to align with Indonesia's Personal Data Protection Law (UU PDP, Law No. 27 of 2022), and, where relevant to clients based elsewhere, generally follows the same principles found in regulations like the GDPR.

2Information We Collect

We collect information in two general ways: what you provide directly, and what's collected automatically as you browse.

Information you provide

• Contact details — name, email address, WhatsApp/phone number, and company name — when you message us via a form, WhatsApp, or email.
• Project information — content, brand assets, business details, and access credentials you share with us to complete a website or SEO project.
• Billing information — invoicing details needed to process payment for a project, such as a billing name and address.

Information collected automatically

• Basic analytics data — pages visited, approximate location (country/city level), device and browser type, and referral source, collected via analytics tools when you browse this website.
• Standard server logs kept by our hosting provider for security and troubleshooting purposes.

3How We Use Your Information

We use the information collected only for purposes connected to running LinkJasa and delivering the services you've asked about:

• Responding to inquiries and quoting projects.
• Designing, building, and maintaining the website or service you've hired us for.
• Sending invoices and processing payments.
• Understanding how visitors use this website, so we can improve it.
• Meeting legal or tax obligations where required.

We do not use client project data (your customers' data, business records, etc.) for any purpose beyond delivering the project it was shared for, and we do not sell personal data to advertisers or data brokers.

4Cookies & Analytics

This website may use cookies or similar local storage to remember basic preferences and to power analytics (such as Google Analytics) that show us aggregate traffic patterns — not to build an individual advertising profile of you. You can disable cookies in your browser settings; doing so may affect some site features but won't block you from viewing our content.

5Third-Party Services

Delivering our services and running this website involves a small number of trusted third parties, each of which only receives the data necessary for their function:

Each of these providers has its own privacy practices governing the data that passes through their platform. We choose providers with reasonable security and privacy standards, but we encourage you to review their policies directly if you have specific concerns.

6Data Security

We take reasonable technical and organizational measures to protect the data we hold — including restricting access to client project credentials to only the people working on that project, and using reputable, secured hosting infrastructure. That said, no method of transmission or storage is 100% secure, and we can't guarantee absolute security, particularly for information transmitted over channels outside our direct control (like a client's own email account).

7Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this policy:

• Inquiry/contact information from people who don't become clients is generally kept for up to 12 months, then deleted.
• Client project data and records are retained for the duration of the working relationship and for a reasonable period afterward (typically up to 2 years) in case of support needs, disputes, or legal/tax obligations.
• Invoicing records are retained as required by applicable Indonesian tax and business record-keeping laws.

8Your Rights

Under Indonesia's UU PDP and similar data protection principles, you have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate or outdated information.
• Ask us to delete your personal data, subject to any legal obligation we have to retain certain records (such as invoices).
• Withdraw consent for optional processing, such as being contacted for marketing purposes.
• Object to or request we limit certain uses of your data.

To exercise any of these rights, contact us at hello@linkjasa.com. We'll respond within a reasonable time, generally within 30 days.

9Children's Privacy

Our services are directed at businesses and adults seeking web design or SEO services, not at children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, contact us and we'll delete it.

10International Clients & Data Transfer

LinkJasa works with clients across several countries. Where your data is processed or stored outside your home country (for example, on hosting infrastructure located elsewhere), we take reasonable steps to ensure it's handled with a comparable standard of care to what's described in this policy, regardless of where it's physically processed.

11Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page shows when it was last revised. For significant changes, we'll make reasonable efforts to highlight the update, such as a notice on this website.

12Contact Us

Questions about this Privacy Policy or how your data is handled can be sent to hello@linkjasa.com or via WhatsApp at +62 857-0140-4000, or by mail to Jl. Pare-Wates No. 250, Kalasan, Plosoklaten, Kediri, East Java, Indonesia, 64175.